Shipping & Returns

Shipping

**We have recently updated our shipping policy and now ship exclusively within Australia**

 

Order Processing

Orders will be processed within 24-48 hours on business days, and shipped via your elected shipping service.
Please take care when filling in your details, as we are unable to change a delivery address once an order has been shipped.
See shipping times and details for all destinations below. Shipping costs will be calculated once an address is entered at checkout.

Australian Orders

Australian orders are sent via Australia Post.
To check the delivery timeframe for your postcode, please click here: auspost.com.au.
Order Processing Status: 24-48 hours
Current Status: Orders will be processed within 24-48 hours on business days and shipped via your elected shipping service.

Shipping Method	Cost	Timeframe
Standard Shipping	Free for orders over $100 $8.95 on orders below	3 - 5 business days
Express Shipping	Free for orders over $200 $12.95 on orders below	1 - 3 business days

You are currently on our Australia website. Orders will be shipped via DHL Express with a delivery timeline of 1-7 business days.
Delivery is typically 7-10 days.

Missed Delivery

In the event that no one is home or delivery cannot be made, the package will be taken to the nearest post shop.
A missed delivery card will be left with the details of the nearest depot where the item is located.
Due to security and postal service policies, we are unable to arrange for re-delivery or pickup while the delivery is at this location.
Pick-up is the responsibility of the customer, and legally the person listed on the address is the only one who can collect the parcel.
If pick-up is not possible, the delivery will be returned to us. At that stage, we can either resend the item or offer a refund or store credit depending on your preference.